How exactly does your search work?
We are just like a true search engine. When you submit a search the first item found in the database is returned first, then the second and so on. If you do not find the results you want you may need to refine your search.

Can I exclude anything from my search?
BinaryNewz supports boolean searches. This means you can use AND, OR and NOT. When you search using two or more words you are automatically using AND and OR. To use NOT simmply put a hyphen in front of a word you want to exclude such as "movies -divx". "movies -divx" would give you all the results for a search for movies but would exclude anything with the word "divx" in the subject.

Why sign up if I can search for free?
Free searches are very limited as to the results. Paid members will be able to view 1250 results from a search and have access to viewable NFO's, a text usenet search and a live FTP search.

How can I download the files I see here?
We do not offer any files for downloading. If you want to learn more about Usenet please visit UsenetGuide.com.

But you link to the file after a members search, why?
The links you see are not ours. They will cause your default news reader to open and download the files or open the group on your own server.

Why don't you link to files on the free search?
The free search is intended for users to get a demonstration of what they would see in the members area. Members are able to click on the subject to download the articles.

The links do not work for me, how come?
We are using RFC standard links for the articles and groups. Your news reader may not follow this standard or it does not understand this link coming from your web browser. Another issue may be that the group or article does not exist on your news server. We have tested these links with Agent, Opera and Outlook Express.

Can I share my BinaryNewz account?
Sure! You may have up to three (3) IP address connect to your account in a 24 hour period. Any more than three and your account will be disabled. To get the account reactivated you must contact us. If your account is disabled for too many connections we will lower the number of addresses that can connect. Any further lockouts will result in your account being removed.

Do you offer refunds?
We do not offer refunds. If you want to test our services feel free to use the free search, the members search will be the same thing but with more results and the ability to click on the subject to download the articles as well as the NFO search, usenet text search and live ftp search. If your account is cancelled/disabled due to abuse no refund will be given. There are some events where we may issue a refund but those will be handled on a case by case basis.

Does my account renew?
Depending on what type of account yes. Our yearly accounts do not renew, monthly accounts renew monthly.

How many newsgroups do you index?
Our program looks in over 4300 newsgroups, but only around 3300 have posts in them.

How long do you keep records of posts?
Right now we keep headers for eight days. We may decide to increase this number in the future.

Why did it take you so long to reopen?
We wanted to be solid and useful. There were too many sites doing manual usenet entries and we wanted to be automatic. So we took the time we needed and made ourselves as good as we possibly could. We are still doing improvements to the site as users suggest them.

I lost my username or password, how can I get it sent to me?
You can request your password be sent to you by using the lost password form. Your username and password will be sent to you automatically to the email address you signed up with. If that email address is not available you will need to contact us and we will need to confirm your identity to send you your information.

Can my customers use your service?
Yes. Please contact us for information on outsourcing our product.

I don't want you to index my posts! Why do you?
We index all posts on usenet because they are available. If someone wanted to see them they just need to open a news client and download headers.

Do you honour the x-noarchive header?
Simply put, no.

The MPAA/RIAA/FBI can see what I'm doing by you indexing Usenet!
You are fooling yourself if you thought any of those organizations didn't already know about usenet. If you are posting copyright challenged material you can trust in the fact that they may already know. Nothing has changed or will change due to indexing usenet into a searchable database.

But you're making it easier for them to find me!
How hard is it to open a news reader? We don't offer header information so they still need a news client of some type to get the headers to send in abuse reports. The excuse of us making it easier to find you posting copyright infringing materials is simply that, an excuse. We do not promote breaking the law, if you are afraid of being caught then you should not be posting material that does not belong to you or that you do not have permission to post.

I see someone has posted my property on usenet, can you remove it?
No, you need to contact the usenet provider this information was posted to in order to have them remove the material.

Is there anyone who can help us prevent people posting our material?
Yes, please contact us and we can send you some information.